RelayFox answers your missed calls by text in seconds, qualifies the lead like a great receptionist would, then sends the booked job straight to your team.
(416) 555‑0188 · M4E 2V5
RelayFox sits in front of your business line. When a call goes unanswered, it texts the caller back in seconds, qualifies them like a receptionist would, and hands the job to whoever's on dispatch.
You're up a ladder. Your tech is mid‑install. The phone rings out. And historically, that lead is gone.
An AI trained on your business, your services and your service area picks up the conversation by SMS. Politely, in your voice.
Name, number, address, problem, urgency, time window. Delivered to your phone and inbox. You follow up when you're free.
RelayFox isn't a chatbot you bolt onto a website. It's a quiet teammate that handles the calls you couldn't get to, and only escalates when there's a job worth your time.
Drop in your services, service area, hours, pricing notes, and the kinds of jobs you don't take. RelayFox sounds like the front‑office person you wish you had time to hire.
The moment a call drops, RelayFox texts back. Before the caller has time to Google another HVAC outfit.
Name, address, problem, urgency, time window. No more “call me back” leads with no context.
Emergency? Out‑of‑area? Pricing dispute? RelayFox tags the thread urgent and hands it to a human immediately.
CASL-compliant texting, Canadian phone numbers, and hours that follow your local timezone. Not a US tool with a maple leaf bolted on.
Texts come from your existing business line. No porting, no new number, no awkward “+1 855” replies.
38%
of inbound calls to home‑services businesses go unanswered during peak hours.
Service industry benchmark85%
of callers who reach voicemail won't leave a message and won't call back.
Marchex inbound study3min
median time before a missed caller dials your competitor instead.
InsideSales response data$450
average ticket size walking out the door every time the line rings out.
Industry blended averageDrag the sliders. We benchmarked the conversion against 100+ home‑services accounts in their first 30 days on RelayFox.
Assumptions: 62% of missed callers reply to RelayFox's text within 10 minutes. Of those, your close rate determines what becomes a booked job.
Recovered leads / mo.
of 40 would‑be hang‑ups
Recovered revenue / mo.
9 booked jobs × $450
We trained RelayFox on real service calls. It knows the difference between an emergency and a quote request, and how to talk to both.
AC down at 4pm. RelayFox books the dispatch.
Leaks, clogs, water heaters, all qualified by urgency.
Distinguishes panel work from a tripped breaker.
Captures storm damage leads before they cool.
Door stuck? RelayFox schedules the visit.
Recurring vs. one‑off, sorted automatically.
Books the inspection, knows the seasonal pricing.
Square footage, frequency, and postal code. All captured.
First month, RelayFox booked 19 jobs I would have lost. That's roughly 7 grand on a $200 a month tool. The math is silly.
It sounds like the lady who used to answer our phones. Calm, asks the right questions, doesn't oversell. My techs trust the leads now.
We set it up on a Tuesday. By Friday it had recovered four jobs and a Google review. I haven't touched it since.
Drop your number — RelayFox will text you a sample of what your missed callers experience. Reply to keep the conversation going.
One text, then we're out of your inbox. Standard SMS rates may apply.
14‑day free trial — no credit card required. Cancel any time.
For solo operators just getting set up.
Billed $948 CAD annually
Start free trialFor teams running 2–10 trucks.
Billed $1,908 CAD annually
Start free trialFor multi‑location franchises and 10+ trucks.
Billed $2,868 CAD annually
Start free trialStart your free trial and you'll be recovering calls in minutes — no credit card required.